Privacy Policy & Terms and Conditions

Effective Date: 06/17/2025


Privacy Policy

Detroit Community Care Network (DCCN) respects your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered from visitors to our website and users of our services.

Information We Collect

  • Personal Information: Name, email, phone number, and any other identifying information you submit through contact forms or health assessments.
  • Health Information: Data related to your health, wellness, or participation in health screenings, collected in compliance with HIPAA standards.
  • Usage Data: IP address, browser type, pages visited, and time spent on our site, used for analytics and improvement.

How We Use Your Information

  • To provide services or respond to inquiries
  • To coordinate health care and community services
  • To improve our website and outreach
  • To send SMS/email communications (see A2P below)

HIPAA Compliance

DCCN is committed to maintaining the confidentiality of your Protected Health Information (PHI). All data collected through health-related services or forms is protected in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

SMS Messaging & A2P Compliance

By submitting your phone number on our website, you agree to receive automated text messages (A2P) related to health appointments, community events, or resource availability. Message frequency varies. Message & data rates may apply. You can opt out anytime by replying STOP.

Data Security

We implement appropriate technical and organizational measures to safeguard personal and health information.

Third-Party Disclosure

We do not sell or rent your data. We may share information with trusted partners only for the purpose of providing coordinated care.

Your Rights

You have the right to access, update, or request deletion of your personal information. Contact us at info@detroitccn.com or (313) 636-1801.